1. Scope of this agreement

This Service Agreement outlines the terms under which A Plus Resume (“we”, “us”) provides resume, cover letter, LinkedIn profile writing and related consultation services to you (“the client”), once your order is confirmed and payment has been made.

2. What’s included

The specific inclusions for your order depend on the package you select — Basic, Professional, Premium or Executive — as outlined on our Services & Pricing page at the time of your order.

3. Client responsibilities

To complete your order, we ask that you:

• Provide accurate and complete information about your work history, education and career goals
• Respond to requests for information or feedback in a reasonably timely manner
• Review your draft carefully and provide clear, specific feedback for revisions

4. Our responsibilities

We agree to:

• Prepare your documents based on the information you provide
• Deliver a draft within the estimated turnaround time for your package
• Provide the included round of revisions
• Deliver final files in PDF and Word format

5. Consultation calls (Executive package)

Where a consultation call is included as part of your package, this will be scheduled at a mutually convenient time and conducted via phone or video call.

6. Delivery

All documents are delivered electronically via email, unless otherwise agreed.

7. Confidentiality

We treat all information you share with us as confidential and will not disclose it to third parties, except as required to deliver your service (such as secure payment processing) or as required by law.

8. Termination

Either party may end this agreement before work begins, subject to our Refund Policy. Once work has commenced, the terms of that policy apply.

9. Contact

Questions about this Service Agreement can be directed to info@aplusresumewriters.com.au or 0421 947 072.