1. Introduction

A Plus Resume (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information we collect

When you use our website or engage our services, we may collect:

• Your name, email address, phone number and state of residence
• Details of your work history, education and career goals
• Your current resume, cover letter or LinkedIn profile, where provided
• Payment information, processed securely through our payment provider
• Basic technical information such as browser type and device, collected automatically when you visit our site

3. How we use your information

We use your information to:

• Prepare and deliver your resume, cover letter or LinkedIn profile
• Communicate with you about your order
• Process payments for our services
• Improve our website and services
• Comply with legal obligations

4. Sharing your information

We do not sell your personal information. We may share limited information with trusted third parties who help us operate our business, such as payment processors and website hosting providers, and only to the extent necessary for them to provide their service to us.

5. Data security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, including secure storage and restricted access to client files.

6. Your rights

You may request access to, or correction of, the personal information we hold about you at any time by contacting us using the details below. You may also request that we delete your information, subject to any legal obligations we have to retain it.

7. Cookies

Our website may use cookies to improve your browsing experience. See our Cookie Notice for more information.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact us

If you have any questions about this Privacy Policy, please contact us at info@aplusresumewriters.com.au or 0421 947 072.